Our Hours of Operation:
We offer Deliver and Set-up starting at 6:00am cst and ending at 10:30pm cst.
Pick-up and take down start at 6:00am cst and end at 12:00am cst.
We offer our normal operating hours 365 days a year. Please note if you need different hours for your event please feel free to contact us so we can better accommodate you.
How much space do I need for the inflatable?
The space required varies depending on the specific inflatable. We provide dimensions for each inflatable on our website or can advise you directly based on your venue.
Do you deliver and set up the inflatables?
Yes, we offer delivery, setup, and takedown services for your convenience. Our professional team will ensure everything is installed safely and securely.
What surfaces can the inflatables be set up on?
Inflatables can be set up on grass, concrete, asphalt, or gravel, as long as the area is flat, clean, and free from obstacles.
Do you provide attendants for supervision?
We can provide trained attendants for an additional fee to ensure the safe enjoyment of the inflatables and rentals throughout your event.
How far in advance should I book?
It's recommended to book as early as possible to ensure availability, especially during peak seasons. However, we do our best to accommodate last-minute bookings whenever possible. We only offer 48 hours in advance for booking online. If you need a last minute rental please call or email us so we can try to accommodate your party or event.
What happens in case of bad weather?
Safety is paramount. In the event of severe weather conditions such as high winds or heavy rain, we may need to reschedule or cancel your rental. We'll work with you to find the best solution.
Are there any age or weight restrictions for using the inflatables?
Yes, each inflatable has specific age and weight recommendations for safety purposes. These guidelines are provided with each rental.
What is your cancellation policy?
Our cancellation policy varies depending on factors such as timing and reason for cancellation. Please refer to our terms and conditions or contact us directly for more information.
Can I extend the rental period if I need the inflatables for longer than originally planned?
Yes, we understand that event schedules may change, and we're happy to accommodate extensions to your rental period whenever possible. Please contact us as soon as possible if you need to extend your rental, and we'll do our best to accommodate your request based on availability.
Are there any special requirements for power and electrical outlets for the inflatables?
Most of our equipment requires a standard power outlet within a 75tf radius for set up. We will provide you with specific power requirements for your chosen inflatables and can also supply generators for events held in locations without access to electricity.
Do you offer discounts for non-profit organizations or schools?
Yes, we offer discounts for non-profit organizations, schools, and other community groups hosting events. We believe in supporting our local community and are happy to provide discounted rates for eligible organizations. Please contact us for more information about our special pricing options.
Are there any specific rules or guidelines for using the inflatables?
Yes, we provide safety guidelines and rules for using the inflatables to ensure the well-being of all participants. These guidelines typically include rules regarding maximum occupancy, age restrictions, prohibited activities, and proper use of the equipment. We'll review these rules with you before the start of your event.
How do I book an inflatable rental?
Booking is easy! You can either book online through our website or contact us directly to discuss your requirements and make a reservation.
Can I rent multiple inflatables for the same event?
Absolutely! We can accommodate multiple rentals for larger events or parties. Just let us know your needs, and we'll tailor a package for you.
Can I pick up and set up the inflatables myself to save on costs?
For safety reasons, we require our trained staff to handle delivery, setup, and takedown of all inflatables. This ensures proper installation and reduces the risk of accidents.
Do you offer discounts for multiple rentals or repeat customers?
Yes, we often have special promotions and discounts available. Contact us to inquire about any current offers or loyalty programs.
How do I clean the inflatable after use?​
We handle the cleaning process for all our inflatables and other rentals. After your event, simply remove any personal belongings and leave the rest to us! We take hygiene seriously and follow a thorough cleaning process after each rental. Our inflatables are cleaned, sanitized, and inspected to ensure they meet our cleanliness standards before being rented out again.
Are there any additional fees or charges besides the rental cost?
We strive to be transparent with our pricing. Any additional fees, such as delivery, wet use or taxes, will be clearly outlined. If you have any questions please refer to our rental agreement.